aPHRI™ Certification Preparation Outlines (Body of Knowledge) covered during the aPHRI™ Preparation Course

Download aPHRI™Certification all (Body of Knowledge) pdf

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Functional Area 01 | HR Operations (33%)
Understanding the tactical and operational tasks related to workforce management and the HR

function. Complying with the regulations and policies that affect the organization.

Knowledge of:

1. 01  Organizational strategy and its connection to mission, vision, values, business goals, and objectives

2. 02  Organizational culture (for example: traditions, unwritten procedures)

3. 03  Legal and regulatory environment

4. 04  Confidentiality and privacy rules that apply to employee records, company data,

   and individual data

5. 05  Business functions (for example: accounting, finance, operations, sales, marketing)

6. 06  HR administration, policies, and procedures (for example: personnel management, progressive discipline)

7. 07  HR Metrics (for example: cost per hire, time to recruit, turnover rate)

8. 08  Tools to compile data (for example: spreadsheets, statistical software)

9. 09  Methods to collect data (for example: surveys, interviews, observation)

10. 10  Reporting and presentation techniques (for example: histogram, bar chart)

11. 11  Impact of technology on HR (for example: social media, monitoring software, biometrics)

12. 12  Employee records management (for example: electronic/paper, retention, disposal)

13. 13  Reporting requirements about the workforce (for example: new hires, involuntary/voluntary termination) 

14. 14 Purpose and function of Human Resources Information Systems (HRIS)

15. 15  Job classifications (for example: hourly, salary, full-time, part-time, contractor)

16. 16  Job descriptions

17. 17  Reporting structure (for example: matrix, flat, organizational charts)

18. 18  Types of external providers of HR services (for example: recruitment firms, benefits brokers, staffing agencies, consultants)

19. 19  Communication techniques (e.g., written, oral, email, intercultural awareness) 

 

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Functional Area 02 | Recruitment and Selection (22%) Understanding the hiring process including regulatory requirements, sourcing of applicants,

formal interview and selection process, and on-boarding of a new hire.

Knowledge of:

1. 08  Orientation and on-boarding (for example: logistics, introducing culture, facilitating/training) 

2. 07  Pre- and post-offer activities (for example: background checks, medical exams)

3. 06  Interviewing techniques (for example: structured, non-structured, behavioral, situational, panel)

4. 05  Alternative staffing practices (for example: recruitment process outsourcing, job sharing, remote workers)

5. 04  Recruitment methods (for example: advertising, job fairs, university)

6. 03  Recruitment sources (for example: employee referral, social networking/social media,

   company website)

7. 02  Applicant databases

8. 01  Applicable laws and regulations related to recruitment and selection (for example: work authorization, job requisition, job postings)

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Functional Area 03 | Compensation and Benefits (15%)

Understanding concepts related to total rewards such as pay and benefit programs. Responding to employee questions and handling claims in compliance with applicable laws, regulations, and company policies.

Knowledge of:

1. 01  Applicable laws and regulations related to compensation and benefits, such as monetary and non-monetary entitlement, wage and hour, and privacy (for example: tax treatment)

2. 02  Pay structures and programs (for example: variable, merit, bonus, incentives, non-cash compensation, pay scales/grades)

3. 03  Total rewards

4. 04  Benefit programs (for example: health care plans, flexible benefits, pension scheme,

   health and fitness programs)

5. 05  Payroll terminology (for example: pay schedule, vacation, leave, paid time off [PTO])

6. 06  Data collection for salary and benefits surveys

7. 07  Insurance claims, filing, or processing requirements (for example: workers’ compensation, disability benefits)

8. 08  Work-life balance practices (for example: flexibility of hours, telecommuting, sabbatical) 

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Download aPHRI™Certification all (Body of Knowledge) pdf